Terms and Conditions of NATURAL de Costa Rica

Last updated: 29th of July 2025

Welcome to NATURAL de Costa Rica. By accessing or using our website https://www.naturaldecostarica.com, you agree to be bound by the following Terms and Conditions. If you do not agree with them, please do not use this website.

Website Owner Information

  • Owner: Joaquín Boston.
  • VAT/NIF ID: ESB44708071.
  • Address: 6 Almeria st, 41980, La Algaba, Seville (Spain).
  • Contact email: info@naturaldecostarica.com

Purpose

This website offers natural and sustainable products, including gourmet coffee and cacao of traceable origin. Through this platform, users can browse information about our products and place orders under the conditions stated here.

Conditions of Use

  • Use of this website is free of charge, except for any costs related to internet access incurred by the user.
  • Users agree to use the website lawfully, without violating current legislation, good faith, or public order.
  • Partial or full reproduction, distribution or modification of website content is not permitted without express written consent.

Ordering Process

  • Users can browse and add products to their shopping cart.
  • At checkout, the user will be asked to provide necessary shipping and billing information.
  • Upon successful payment, a confirmation email will be sent to the user.

Prices and Payment Methods

  • All prices include applicable VAT.
  • Shipping costs will be clearly indicated before completing the order.
  • Accepted payment methods include credit/debit cards, bank transfer, and any other options specified during checkout.

Shipping and Returns

  • Orders will be dispatched within the estimated timeframe shown on each product page.
  • If a product arrives damaged or defective, customers may request a return or replacement within 14 days of delivery.
  • Returns of opened or tampered products will not be accepted, except in cases of defect.

Right of Withdrawal

In accordance with applicable law, customers have 14 calendar days from the date of delivery to exercise their right of withdrawal. To do so, they must notify us in writing via the provided contact email.

Intellectual Property

All content, designs, text, images, and logos are the property of Natural de Costa Rica or their respective owners and are protected by copyright law. Use without permission is strictly prohibited.

Data Protection

Personal data provided by users will be processed according to our Privacy Policy, which must be accepted during the checkout process.

Modifications to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be published on this page and will take effect from the date of publication.

Governing Law and Jurisdiction

These Terms are governed by Spanish and European law. In the event of any dispute, the parties agree to submit to the courts of the user’s place of residence, in accordance with applicable consumer protection regulations.